Privacy Policy

Information we handle

When you create an account, contact support, or play a game, we may receive information needed to run that service. The exact details depend on the game and its features.

• Account details: username, email address, sign-in information, and profile details you choose to provide.
• Game activity: progress, settings, session events, and records needed to keep your account and gameplay working.
• Device and connection details: information such as IP address, device or browser type, and diagnostic logs that help us operate and troubleshoot our services.
• Messages to us: the contents of support requests and the contact details you include.

How we use information

We use information to provide and maintain accounts and games. It also helps us respond when something goes wrong.

• Run sign-in, save game settings, and maintain account records.
• Diagnose errors, protect service reliability, and address suspected misuse.
• Reply to support requests and send service-related notices.
• Meet legal obligations and protect the rights and safety of players and the company.

We use information for these service needs.

When information is shared

Some parts of our games rely on other companies' services. When needed to operate a game, we may share relevant information with providers that support hosting, technical operations, communications, or player support.

We may also disclose information when required by law, to respond to valid legal requests, or to protect people and services from harm. Providers are expected to handle information for the service they perform.

We share only what the situation calls for.

Cookies and device data

Our websites or games may use cookies or similar technologies to remember settings, support account features, and understand technical activity. Your browser may let you manage cookies, though changing those settings can affect how some features work.

Device and connection logs can help us spot faults and keep services available. They are not a substitute for information you choose to add to a profile.

Settings differ by browser and device.

Storage and security

We keep information for as long as it is needed to provide the relevant service, handle support, meet legal requirements, or resolve disputes. How long that takes depends on the information and the reason it was collected.

We use reasonable safeguards to protect information from loss, misuse, and unauthorized access. No online service can promise complete security.

Security takes ongoing work.

Your choices and requests

You can review and update profile details through available account settings. Depending on where you live, you may also have rights to request access to, correction of, or deletion of personal information.

Contact us to make a request. We may need to confirm your identity before acting, and some information may need to be kept where the law requires it.

We’ll explain the next step.

Children's privacy

Players should follow the age requirements shown for the game or service they use. A parent or guardian who believes a child has provided personal information can contact us so we can review the concern.

Tell us which game is involved.

Changes to this policy

We may update this policy as our games, services, or legal duties change. We’ll post the current version on this page. Please check it when you use our services.

Changes will appear here.

Questions about your data?

Contact DMarket about this policy or a privacy request. Include the game or account involved so we can direct your message.